Don’t Make These Incident Response Planning Mistakes

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Worried about cyberattacks hitting your business? You’re not alone.

Cyberattacks pose a real danger to businesses like yours, and without a solid incident response plan, your business won’t be able to recover quickly, resulting in extensive losses. The good news, however, is that an incident response plan can help. This blog will show you the common mistakes, myths, and misconceptions that can prevent you from building a strong response plan. We’ll also share simple solutions to help you safely navigate cyber challenges. Here are a few common mistakes that all businesses should avoid:

Mistake 1: Thinking cyber incidents only come from external attacks

By ignoring internal threats, you’re creating opportunities for cyberattacks. Internal mistakes, like ineffective processes or human errors due to inadequate training, can also lead to data breaches. Solution: Invest in your employees and set up a process. Train your employees on cybersecurity best practices and establish protocols for handling sensitive information. Periodically review your internal processes. This will help you find and resolve issues in your procedures that could lead to data leakage.

Mistake 2: Focusing only on technology

You can’t build an effective incident response plan by solely focusing on technology. While tech solutions are valuable, they’re only effective when a team of trained personnel efficiently leverages them. A solid response plan goes beyond technology and includes communication plans, legal considerations and damage control strategies. Solution: Build a complete response plan. Train your response team on both tools and processes. Don’t focus solely on technology.

  • Develop clear communication protocols.
  • Define clear roles and responsibilities.
  • Ensure your team understands your legal obligation to report and comply with data breach regulations.

Mistake 3: Not updating your response plan

It’s a common misconception that an incident response plan, once created, needs not be updated. However, the truth is, without regular review, updates and practice, a response plan will become ineffective. Also, without simulations and post-incident analysis, you won’t be able to find the root cause of a problem and avoid future reoccurrence. Solution: Consistently review your response plan

  • Establish a process to hold regular reviews.
  • Adapt your response plan to keep up with the evolving threat landscape.
  • Conduct periodic simulations to refine your response strategy and ensure team readiness.

The above solutions will help you build a proactive incident response plan. However, if you lack the resources and tools, it’s also a good strategy to seek the help of experts. Consider partnering with an experienced cybersecurity service provider.

Partner for a robust incident response plan

Today’s businesses must have a solid incident response plan against ever-evolving cybersecurity threats. However, to build an effective response plan, you need expertise, resources and advanced tools. Consider leveraging the support of a service provider like us. Not only can we secure and optimize your network, but also help your business achieve sustained growth. Ready to transform your network challenges into opportunities? Contact us today to schedule a no-obligation consultation at


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Terry Cutler

I’m Terry Cutler, the creator of Internet Safety University, an educational system helping to defend corporations and individuals against growing cyber threats. I’m a federal government-cleared cybersecurity expert (a Certified Ethical Hacker), and the founder of Cyology Labs, a first-line security defence firm headquartered in Montréal, Canada. In 2020, I wrote a bestselling book about the secrets of internet safety from the viewpoint of an ethical hacker. I’m a frequent contributor to National & Global media coverage about cyber-crime, spying, security failures, internet scams, and social network dangers families and individuals face daily.