I’ve been working with Terry during a very very critical situation for a common customer of ours. Both my company and Terry’s were involved in this situation and we had to work together to resolve the big issues. All along those hard times where pressure was constant and prevailing, Terry could demonstrate his personal qualities as well as his high level of professional skills. He always stayed positive, proactive, searching for solutions and always kept his mind calm with good mood, to provide a first class level of service. When the solution was not coming from him, he always found the correct connection within Novell to find a way to resolve our problems. Best recommendations were finally provided to customer to go further problems resolution and to have those problems never occur again.
I’m a government cleared cybersecurity expert (a Certified Ethical Hacker), and the Vice-President of Cyber at SIRCO, an investigations and protections firm in Montréal, Canada.
I’m also a frequent contributor to National & Global media reportage about cyber-crime, spying, security failures, internet scams, and the real social network dangers that families and individuals face every day.